Scope before price

Chimney Services Explained

“Chimney service” can mean deposit removal, a defined inspection, water-entry diagnosis, masonry work, relining or appliance-specific vent maintenance. Use this library to request the right scope and ask better questions.

Three decisions before you call

  1. Name the system: masonry fireplace, factory-built fireplace, wood stove, gas appliance, pellet stove or another vented appliance.
  2. Name the reason: routine maintenance, visible symptom, property transfer, appliance change or known event.
  3. Name the outcome: cleaning, condition report, diagnosis, repair proposal or return-to-use decision.
Editorial illustration of a homeowner clearing a fireplace work area and preparing service records
AI-generated editorial illustration; not a real customer property.
02

Chimney Inspections

A defined assessment of accessible chimney, fireplace or venting components.

  • Identify the appliance and venting system being evaluated.
  • Examine components included in the agreed inspection level.
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04

Level 2 Chimney Inspection

A more detailed inspection commonly used after changes, transfers or suspected damage.

  • Document the appliance, fuel, flue and change or event prompting review.
  • Examine accessible attics, crawlspaces and other relevant areas within scope.
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06

Creosote Removal

Assessment and removal of combustible wood-burning deposits.

  • Assess the deposit and where it is located.
  • Select mechanical or other professional methods appropriate to the condition.
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09

Flue Repair

Targeted work on the passage carrying combustion products outdoors.

  • Locate and document the affected flue component.
  • Relate the defect to the appliance and operating conditions.
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11

Chimney Flashing Repair

Diagnosis and repair of the roof-to-chimney water-management assembly.

  • Trace the likely entry path rather than relying only on the indoor stain.
  • Inspect accessible flashing, counterflashing and adjacent roofing.
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12

Chimney Waterproofing

Vapor-permeable treatment used only after masonry defects and water paths are assessed.

  • Inspect and repair material defects before treatment.
  • Confirm the masonry is suitable, clean and adequately dry.
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16

Pellet Stove Vent Cleaning

Cleaning and inspection of pellet appliance exhaust pathways and serviceable components.

  • Identify the stove and vent manufacturer where possible.
  • Clean serviceable ash traps, connector and vent sections in the agreed scope.
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17

Chimney Leak Diagnosis

Evidence-led investigation of water around a chimney, chase or fireplace.

  • Map stains, moisture and weather timing indoors and outdoors.
  • Inspect safely accessible roof-intersection and termination components.
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Start with the symptom, not a repair name

Smoke, water, odors, falling debris and animal activity can have more than one cause. Record what happened, stop use when safety may be affected, and use the chimney problem navigator before requesting a diagnosis.